Elliott Campbell

  • Delivery driver helper
  • Las Vegas, NV, USA
  • Aug 09, 2022
Part time Customer Service General Labor Nonprofit-Social Services Sales Warehouse

Personal Summary

Customer oriented and results driven individual committed to professionalism and confidentiality. Adept at building customer rapport and resolving issues. Excellent listening skills with experience in all phases of selling from the purchase contract through the sales completion.

Professional Skills


• Research and Problem Solving
• Microsoft Office
• Excellent Communication
• Sale Negotiation
• Conflict Resolution
• CRM
• Phone Etiquette
• Detail Oriented
• Training
• Time Management

Work Experience

Service Advisor
Jul 2017 - Present Jeep Only & Westgate Jeep

• Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options.
• Advise customers about warranty protections, policies, and procedures.

• Consult with mechanics about necessary repairs and possible alternatives and options.

• Explain all service options to customers including time and cost estimates.
• Manage shop workflow and schedule for mechanics and technicians.

Ramp Agent
Jul 2016 - Present DAL Global Services

• Collaborate with staff and crew to expedite efficient aircraft take off.
• Assist crew with passenger boarding.
• Aircraft marshaling.
• Loading, unloading and sorting freight and baggage.
• Assisting with pushback and towing, de-icing and other duties as assigned.

Customer Service Supervisor
Oct 2014 - May 2016 ARS/Rescue Rooter

• Oversaw operations of 15 customer service representatives.
• Trained and evaluated team members' contact and booking percentages.
• Streamlined existing protocol by creating training procedure manual increasing sales by 12%.
• Resolved customer conflicts.

Sales Consultant
Mar 2014 - Mar 2015 Napleton's Volkswagen of Sanford

• Sold new, certified pre-owned, and used automobiles.
• Established strong referral business from existing customers.

Inventory Manager
Aug 2012 - Jun 2014 Ski and Sea International

• Managed and allocated inventory for overstock facility.
• Orchestrated merchandise movement from overstock facility to corporate office.
• Entered detailed information into inventory control system.

Off Shore Coordinator
Aug 2011 - Aug 2012 Imperial

• Coordinated off shore orders for China via phone and email.
• Processed FedEx orders and approved orders sent in by customers.
• Calculated days and cost of orders being sent overseas.

Intern
Jun 2010 - Jun 2011 Hot 107.1 Radio Station

• Promoted live events.
• Oversaw setup and teardown.
• Interacted with listeners.
• Basic Radio operations.

Education

Certification
Jan 2009 - Jan 2010 Ohio Center for Broadcasting