mortellis donta huddleston

  • Owner
  • Edwardsville, IL, 62025, US
  • Sep 05, 2022
Contractor Construction Engineering General Labor Information Technology Skilled Labor

Personal Summary

Skills
• Microsoft Office (5 years)
• Welding (4 years)
• Computer Skills (5 years)
• Computer Literacy (5 years)
• Computer Operation (5 years)
• Forklift (3 years)
• Network (3 years)
• Remote Access Software (3 years)
• Blueprint Reading (5 years)
• Machining (4 years)
• Manufacturing Experience (4 years)
• Typing (8 years)
• Image Processing (3 years)
• Windows 7 (4 years)
• WIndows 10 (3 years)
• KVM switch (4 years)
• USMT (4 years)
• Microsoft OneDrive (3 years)
• MIG (4 years)
• Citrix (3 years)
• Virtual machines (2 years)
• Troubleshooting (6 years)
• Assembler Experience (8 years)
• Skype (5 years)
• Android (6 years)
• iOS (4 years)
• Help Desk (5 years)
• Computer Repair
• Desktop Support
• It Specialist
• Information Technology
• Network Support
• Active Directory
• VoIP
• Operating Systems
• ServiceNow
• LAN
• Active Directory
• LAN
• DHCP
• Operating Systems
• ServiceNow
• VoIP
• Contact tracing
• Covid 19
• Tracking
• DNS
• VPN
• WAN
• Software troubleshooting
• Computer networking
• English
• Customer service
• Virtualization
• Google Suite
• IT support
• Firewall
• Project coordination
• Project management
• Computer science
• PowerShell
• Software deployment
• Computer hardware
• POS
• Data collection
• SCCM
• Process improvement
• Customer support
• Management
• TCP/IP
• VMWare
• Microsoft Windows Server
• Telecommunication
• Fiber splicing
• GitHub
• Mechanical knowledge
• Network installation
• Industrial equipment
• Data center experience
• Cabling
• Ethernet
• System administration
• Disaster recovery
• Network monitoring
• SFTP (4 years)
• FTP (4 years)
• File transfer (4 years)
• Data entry (5 years)
• Databases (4 years)
• UASMT (4 years)


Assessments

Customer Service -- Proficient
June 2020
Identifying and resolving common customer issues
Full results: Proficient


Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.

Work Experience

Owner
Jan 2020 - Computer and Technology Services

Computer repair, Computer set-up, network security

Build and imaged laptops, desktops, Wyse devices for Virtual machines
Transferred multiple user profiles to new machines using USMT
File transfer using SFTP
Worked in the Citrix environment to move multiple users from one environment to another
Troubleshoot multiple issues that arose on a day to day basis with users, while still performing job specific
job duties
Provide remote assistance support to users across the world who were having issues with their PC
Assembled and deployed computer monitors to users who did not have a display port

IT Technician
Mar 2019 - Nov 2019 OakTree Software @Phillips 66

Build and imaged laptops, desktops, Wyse devices for Virtual machines
Transferred multiple user profiles to new machines using USMT
File transfer using SFTP
Worked in the Citrix environment to move multiple users from one environment to another
Troubleshoot multiple issues that arose on a day to day basis with users, while still performing job specific
job duties
Provide remote assistance support to users across the world who were having issues with their PC
Travel across the United States to multiple refineries to move users from Windows 7 to Windows 10
Used Service now to get daily tickets and update tickets for end users across the world
Moved user files from their local drive to the Microsoft OneDrive

IT Specialist
Oct 2018 - Jan 2019 Belcan @Phillips

Build and imaged laptops, desktops, Wyse devices for Virtual machines
Transferred multiple user profiles to new machines using USMT
File transfer using SFTP
Worked in the Citrix environment to move multiple users from one environment to another
Troubleshoot multiple issues that arose on a day to day basis with users, while still performing job specific
job duties
Provide remote assistance support to users across the world who were having issues with their PC
Assembled and deployed computer monitors to users who did not have a display port

IT Technician
May 2018 - Aug 2018 SmartTech/LTI @Phillips

Travelled to multiple Phillips 66 locations across the United States
Upgraded laptops and desktops to users who were using an HP device
Transfer multiple user files using USMT and SFTP
Performed Windows 7 to Windows 10 migration
Assembled thin clients
Register equipment using ServiceNow
Worked with minimal supervision

Maintenance Technician Tech III
Jul 2015 - Jan 2017 Career Strategies

Perform different types of maintenance on machines and property as needed.
Duties include but not limited to: Lights, patches, sinks, plumbing.
Clean work areas, move furniture and equipment

Heat Treat Technician
Jan 2016 - Jan 2017 TEAM Industrial Services

Semi-skilled heat treatment technician
Plan and prepare equipment, conducting operational checks in conjunction with the quality management
center, Manage and maintain heat treatment cycles.
Perform hardness testing as per quality assurance procedures. Other duties as assigned.

Fabrication Technician/Maintenance Technician
Mar 2017 - Oct 2017 Spectraforce Technologies

Troubleshoot machines, Assemble and set up Equipment and machines, Preventative maintenance,
Fabricate work for shop maintenance, Assembly, and Engineers

Welder/Fabricator
Jan 2014 - Dec 2015 OMS

Measure metal cut and/or punch metal as specified from blueprint drawing as specified.
Machine maintenance and troubleshooting
Weld metal as specified from blueprint drawing using Mig, Tig.

Welder
Jan 2013 - Feb 2014 Arnette Pattern

Weld frames for structural building/equipment
Accomplishments of task were completed
All position welding using flux-core, Mig, Tig

Education

Certificate
Johns Hopkins University
Associate in Industrial Technology - Industrial Technology
Southwestern Illinois College
Bachelor's in Computer Science - Computer Science
Southern Illinois University