Shannon Newsum

  • Food Courier
  • Seattle, WA, 98105, US
  • Sep 10, 2022
Part time Admin-Clerical Customer Service Health Care Nonprofit-Social Services Research

Personal Summary

I'm interested in a part-time role (20-25 hrs/week) in the afternoon or evening. I'd best fit with an online opportunity but can be available in Seattle, with a reasonable commute by bus.

About me:

I'm profiled as Creative, Social, Enterprising. I can use office technology including word processing, excel sheets, and databases. I feel comfortable online using web technology. I can type 66 wpm+. Whatever I have not had experience in I feel confident that I can learn with relative ease.

I have a make it work attitude. I want to offer problem solving for clients. I have an enormous amount of information and a talent for research. I am suited to positions that integrate theoretical knowledge with resources and apply them to improving people's lives. Along with this ideas orientation, I have an interest in administration and leadership. I am jazzed by reaching out to the broader community, networking for partnerships to build community. Another interest is in using events and small groups for hospitality and community building. It's exciting to coordinate all the moving parts of events and meetings. I apply my natural ability for creativity towards administration.

I believe in diversity, equity and inclusion. I love culture.  These are central values for me.  I am bilingual in English and Spanish.  I have traveled in 12 countries and lived in one, Russia. My social work is oriented around diversity,/civil rights, justice, community development. I have substantial work experience with populations affected by racism, colonialism, and immigration. My university degrees and studies have been in Religion, Spanish, Social Work.  I have also a year each in anthropology, business office systems; 2 years in AmeriCorps trainings for leadership studies and community development; 3 years practical experience as a prep cook catering events.  I am a lifelong student; I treat my work as an apprenticeship. Once I take a job it's my mission to develop in the position and study its technical knowledge towards mastery.

I look forward to hearing from you.

Regards,
Shannon Newsum

Work Experience

Food Courier
May 2020 - Present Caviar/DoorDash

Provide prompt food delivery and responsive customer service

Event Staff & Cook
Jun 2017 - Apr 2020 Millionair Club/Uplift NW & LGC Associates

• Provide responsive culinary service in busy event venues
• Contribute to hospitality as a means of welcoming customer service
• Work as a team in a continuously demanding production line

Childcare Worker (Divorce Lifeline)
Oct 2008 - Aug 2010 Lutheran Community Services NW

Engage children in fun, sociable activities while parents participate in divorce parenting series.

Hang Time Activity Leader & Member Services Representative
Sep 2008 - Dec 2009 Dale Turner Family YMCA

• Juggle a variety of roles to coordinate program, leveraging partnerships and community outreach.
• Encourage students and volunteers' participation in the process with tools and information sharing.
• Track students' progress and volunteers' engagement through regular check-ins.

• Match member needs with customized, compassionate membership sales.

Temporary Administrative Assistant (Information and Referral)
Dec 2007 - Apr 2008 Parker Services

• Relationship builder to give responsive, attentive customer service to clients and remote staff.
• Knowledgeable information and referral to low-income emergency social services.

Multicultural Youth Program Coordinator
Aug 2005 - Jul 2007 SENC & Snohomish County AmeriCorps

• Build community through small group programs targeting immigrant students and families and community events that bring clients and organizations together to address needs and build strengths.
• Participate in community coalitions, social services professional development and agency meetings.
• Document client successes, tabulate participation, report outcomes to granting organizations, create articles and recruitment material for media distribution.

Meeting Recorder
Aug 2005 - Present Dept of Neighborhoods, City of Everett

• Build community through small group programs targeting immigrant students and families and community events that bring clients and organizations together to address needs and build strengths.
• Participate in community coalitions, social services professional development and agency meetings.
• Document client successes, tabulate participation, report outcomes to granting organizations, create articles and recruitment material for media distribution.

Meeting Recorder
Nov 2006 - Jul 2007 City of Everett Office of Neighborhoods

• Network with neighborhood leaders to contribute ideas such as producing a Spanish-language neighborhood radio show and targeting neighborhood meetings to low-income apartment dwellers.
• Efforts to advocate for inclusion increased neighborhood leaders' confidence in reaching out.
• Made the role my own.

Spanish Tutor
Sep 2004 - Dec 2005 Everett Community College

Coached 20 college students with language study strategies for academic success. Received Outstanding Tutor award.

Education

Masters - Social Work, Community Development
Aug 2010 - May 2012 Hunter College School of Social Work
Sociology/Social Work & Business
Sep 2004 - Jun 2005 Everett Community College
Bachelor of Arts in Religion - Religion, Spanish
Aug 1996 - Jun 2001 Oklahoma Baptist University