⦁ Ability to deal professionally and courteously with the public and co-workers
⦁ Considerable knowledge of liquors, wines, beers, and beverage policies
⦁ Strong communication skills
⦁ Ability to multi-task, follow through, and prioritize
⦁ Effective use of up selling and suggestive techniques to increase both food and beverage sales
⦁ Proven accurate handling of all transactions and payments
⦁ Very orderly in stocking and sanitizing the entire bar to ensure balance
⦁ Strong sense of organization
⦁ Excellent customer service skills
⦁ Proficient knowledge of Micros, Clover, and Breadcrumb POS
Ensuring bar operations run smoothly, supervising bar staff, checking in recently purchased bar items, taking inventory, retrieving liquor, beer, wine, and various bar items from storage areas. Serving and pouring drinks including beer, wine and cocktails. Setting up, maintaining, and closing the bar.
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Greeting guests in a courteous and friendly manner. Preparing a variety of coffee beverages and alcoholic beverages on service bar as well as bar guests. Serving desserts and small bites. Promoting happy hour shifts and events via social media. Responsible for performing cashier duties and general management of the establishment, both during opening and closing. Assisting in the dining areas and kitchen when needed. Describing menu items and suggesting products to customers.
Competently requisition and restock bar with all necessary supplies and equipment, including alcohol, garnishes, mixers, ice, napkins, straws, and plastic cups. Receiving beer, liquor, and wine deliveries. Demonstrating the ability to multi-task in a fast-paced commuter ferry bar serving beer, wine, and mixed drinks. Making sure all closing procedures are completed including collecting all cash drawer reports. Using social networking to bring in revenue and build rapport with customers.
Interacting with customers in a friendly and courteous manner to ensure an excellent bar and dining experience: presenting food and drink menus, timely preparation of beverages including cocktails, taking food and drink orders from bar guests. Ensuring that the bar is stocked with a wide selection of wines, spirits, and beers. Working with owners, managers, and vendors to expand craft beer, spirit and wine options. Maintaining knowledge of food and drink specials on each shift. Demonstrating leadership as a trainer to all new employees.
Worked private events and catering jobs with various agencies. Welcomed guests and patrons in a hospitable manner, prepared garnishing materials for drinks, kept bars organized, stocked and clean while providing a high quality of service.
Created a welcoming environment for guests by pouring champagne and wine for passing during boarding times. Maintained inventory of bar products both before and after shifts. Serving drinks, wine, and bottled beer during open bars, as well as during brunch and dinner service.
Working service bar during busy periods, preparing drinks for servers, as well as bar guests. Ordering and maintaining inventory of liquor, wines, beer, mixers and other bar supplies. Re-stocking glassware and utensils. Serving food to guests seated at the bar.