DAVID BEARDSLEY

Migration & integration support for desktop/helpdesk rollout
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Provided onsite & remote support for over 200+ laptops & 180 desktops
• glove hyper-support to C-level users
Additionally, providing white-glove hyper
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Asset management of all new and returned hardware
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Also responsible for all third-party software integration configured SCCM server environment
• Decommissioned Ubiquiti WAP and replaced with Cisco AiroNets, created A/D GPO with Fortinet whitelisting of all new MAC addresses
Accomplishments: Upgraded and reconfiguration of network infrastructure. Often required overtime, after hours, and weekends.

to Arp 2020
• Installing and troubleshooting Canopy & Mimosa 4.9 4.9-6.4GHz Point to Point & Point to Multi-Point radios.
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Maintained Ubiquiti Air Fiber 24GHz backhaul radios with microwave antennas arrays.
• Performed radio surveys, equipment migrations, antenna & mounting equipment fabrication.
• Operated a GMC 4 X 4 Altec 40' Heavy Lift Truck.
igration
Accomplishments: City of Boulder Public School District Air Fiber Project. Boulder Beer to Wilderness School Migration Project.

Planning and execution to ensure service adherence with quality, compliance and security standards and delivery of associated corrective
service actions. Responsible for managing capital assets including technical refresh of 520 laptops.
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Manage end-to-end complex data migration, conversion and deployment support.
• Acted as the primary connection between service delivery and the business units. Ensure IT services are aligned with business strategy,
business objectives, business requirements, standards, and regulations. Provide IT consulting to the capability stakeholders educate them on IT processes and methodologies and drive adoption of global solutions.

Accomplishments: LAN/WLAN management including installing Cisco 9300 POE Switches and AiroNet 8300 WA WAPs.

• Small Business Owner and responsible for designing and implementing a wide range of integrated Home Automation Services.
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Remote access control, Security and Remote monitoring. Outdoor and indoor appliance connectivity. Audio, Video, Home Theater and Lighting.
• LAN/WLAN, Wi-Fi Extenders, Media Servers, and Voice Assistance devices.
erformed 7ltd.com,
Additional Sub-Contractor Assignments: Also performed field service work for Barrister.com, FieldEngineer.com, FS24-7ltd.com, ITARMY.com, and CompuCom.com

• Analyze the current in-product on-boarding experience for Office 365 including researching customer-accessible documentation.
• Suggest new process flows and wizards to reduce customer paralysis while on-boarding.
• Interview Microsoft On-boarding Engineers, Managers, and customers and incorporate feedback into process improvements.
• Created and utilized Lab environment to test exchange hybrid configurations.
Accomplishments: Use past Office 365 migration experiences to develop logical forks and work with writers and developers to insert the new on-
boarding strings into an XML-based document/wizard to test for outcome improvement. Lab test Azure Active Directory synchronization with on-
premises Active Directory.

1. • Administered internet services, firewalls, routers, switches, and network storage equipment for small to medium customer base.
   • Performed on-site and remote support of production systems including: LAN/WAN, internal/external mail systems, remote access, back-
   up systems anti-virus and anti-malware on desktop workstations, laptops, and servers.
   • Interacted directly with clients to build and maintain relationships, identify risk, and design appropriate solutions. Managed projects and assisted with development of processes which provided for growth and consistency of client services.
   Accomplishments: ESoft firewall installation and configuration. Microsoft 2012 Small Business Server provision and deployment and migrations Public
   Key Infrastructure (PKI) compliance. Supported DoD Clients and conformed to OPSEC Compliancy. Performed upgrades and troubleshooting on Zoll & Omnigo Software & Systems for various Police, EMS, and Fire Departments Agencies.

• Provided 2nd level support to the Retail Systems hardware & software.
• Managed aspects of repair workflow, including open repairs prioritization, case management, and service part order management.
• Interfaced with IS&T business partners to coordinate support and problem resolution.
• Apple Remote Desktop and Terminal used to remotely resolve issues.
Accomplishments: Successfully piloted and launched Snow Leopard. Upgrade to all retail store in US. Created automated provisioning process for iPod

Denver's graveyard network operations center bridge-keeper management of Unix, Linux, Solaris, and windows server farms. Primary
responsibilities included change bridge management of new code smoke-test deployment and monitoring using site tools as well as first
and second tier resolution of production issues.
• Monitored and responded to notifications, alarms, and active identification of cart egress denial errors. Utilized custom toolsets to diagnose and resolve all e-commerce production issues related to code roll-out.
• Worked with external teams to diagnose complex problems and drive resolutions for PayPal and other adjacencies.
Accomplishments: Received THINK TWICE Administrator access certification for all US and International server farm environments.

Received Apple's Portable and Desktop hardware Certification 2009. Education Support Group. EDU Experts Chat Support Team.

Systems and Network Administrator San Francisco, CA
Gimbals' Fine Candy May 2009 to Aug 2009
• Ensured the IT infrastructure met business objectives and cost-effectively scale for the future in terms of reliability, growth, performance,
and productivity.
• Coordinated with contractors and implemented infrastructure solution, interface with vendors for support services in telephone,
computers, SAP, security systems, PLC's.
• Maintained on-hand supplies, parts inventories, and Capital Assets. Created troubleshooting manuals with documented issues and their
resolution(s). User set-up and support for voicemail and email accounts.
• Conducted system and equipment orientation, user training for new hires including Blackberry & RIM server management, wireless A/P's,
and voicemail. Supported 35 plus local users and 5 remote users.
Accomplishments: SAP Business One upgrade from 2004 to 2007. Deployed Wonder Ware Historian, HMI Reports and Active Factory.

Responsible for the planning, execution, troubleshooting, and ongoing support of all information technology issues at the 798-acre habitat
facility; housing 650+ Apex predators; Lions, Tigers and Bears.
• Provided recommendations, practical solutions while implementing best practices, and creating documentation of procedures and policies.
• Exchange
Administered and maintained Microsoft Exchan email system, anti-virus/cyber security and other protection software on all computers,
cloud-based servers, VOIP phone system, and other software/cloud products.
• installed virtual/cloud-based software and programs; provide updates to the supervisor and/or users as needed.
Troubleshoot computer-installed or virtual/cloud ates
• Maintained and updated IT Support Manual. Logistical planning, prioritizing the technology needs for multiple facilities in multi-year
technology budgets.
• Research, develop, and implement new tec technology and systems to increase efficiency enhance workflow and improve staff effectiveness.
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Accomplishments: Fixed critical monitoring systems at remote 10,000-acre Refuge facility. Increase WLAN data thru-put capacity by 28% while

simultaneously reducing reoccurring costs. Converted Multi esh
Multi-Point to Point to Point Mesh backhaul radio network increasing distance range and reliability at 40-acre Texas facility.