Amy sosa

  • Customer Service Representative
  • Omaha, NE, 68102, US
  • Dec 05, 2021
Contractor Customer Service General Business Grocery Professional Services Telecommunications

Work Experience

Customer Service Representative
Sep 2020 - Feb 2021 Mcghee and Associates

Documented conversations with customers to track requests, problems and solutions.

Technical Support Representative
Jun 2015 - Jun 2020

Supported customers having data connectivity issues, assisting with troubleshooting steps and rebooting of hardware.

Apr 2013 - Jan 2014 DoubleTree by Hilton

Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.

Front Desk Receptionist
Jul 2009 - Apr 2010 Ponca Tribe of Oklahoma

Documented office procedures and processes into manuals for use by all administrative personnel.

Front Desk Receptionist
Jul 2006 - Jan 2007 Fairfield Inn & Suites

Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.


diploma in English - English
Aug 2005 - May 2009 Ponca City High School