• Energetic and knowledgeable customer service/administrative support
• Proven ability to complete assignments accurately and efficiently
• Possess strengths in professional customer interaction, research and problem solving regarding
• customer care
• Skilled in Microsoft Word, Excel, and Access including
• Full Typist (60wpm)
• Answer incoming calls utilizing telephone switchboard with 8 phone lines
• Perform records management of old and new car sales
• Greet clients in a professional and friendly manner directing them to appropriate departments
• Maintain Access database of client information
• Greeted customers, processed sales, and handled monetary transactions
• Prepared /posted daily monetary deposits and processed credit card transactions
• Provided customer care regarding account charges and invoices
• Utilized modern office practices including Microsoft Word, Access and Excel
• Processed credit card applications and maintained accounts payable files daily
• Maintained 454 pharmacy's retail computer hardware and software
• Monitored pharmacy label printout, identified and corrected error to ensure accurate information
• Improved revenue retrieval from 94% to 98%
• Managed integrity store system database and related files for stores