Jordan Redmond

  • Pickup Supervisor
  • Wheat Ridge, CO, 80033, US
  • Dec 21, 2021
Full time Customer Service Retail

Personal Summary

Skills
• Applied behavior analysis
• Supervising experience (2 years)
• Conflict management (10+ years)
• Autism experience (3 years)
• Crisis intervention (10+ years)
• Special education
• Behavioral health (6 years)
• Case management
• Data collection
• Motivational interviewing
• Meeting facilitation (2 years)
• Curriculum development
• Experience with children (10+ years)
• Program development
• Caregiving (10+ years)
• Leadership (2 years)
• Behavior Management (10+ years)
• Medication Administration

Work Experience

Pickup Supervisor
Apr 2020 - Jul 2021 Kroger

Adapted to the Covid Crises and city shutdown.
Trained essential workers and ensured adequate procedures were done to deliver quality service as well as ensure safety precautions for my associates and for my customers. scheduled employees to shifts,
customer callbacks and complaint resolutions, district trainer for new supervisor hires. delegated jobs and trained associates accordingly. help integrate and test new products and IT programs to improve
overall business for Kroger pickup departmnebnt.

Nursing Aide
Mar 2012 - Jun 2018 ASHLEY MANOR CARE CENTER

QMAP certified
First Aid Certified
Experience working with residents medical team and family members
housekeeping and cooking
general medical terms
knowledge of medications and usages
ability to think in a time of crisis and under a lot of pressure
understand and adhere to the state rules and regulations of assisted livings in the State of Colorado
Helped open new assisted living companies or add on "sister" houses and train caregivers in the correct and safe policies and procedures
voted caregiver of the year in 2017

Education

Social Work
Jan 2017 - Nov 2018 Community College of Aurora
High school diploma
Jul 2014 - Jul 2014 Chatfield Senior High