Amanda Ortiz

  • N/A
  • Brockton, MA, 02301, US
  • Jan 20, 2022
Part time Customer Service Health Care Sales Warehouse

Personal Summary

• Key Holder (4 years)
• Fast Food (3 years)
• Customer Service (6 years)
• Retail Management (3 years)
• Management (4 years)
• Sales (6 years)
• Cash Handling (8 years)
• Team Building (7 years)
• Customer Service Skills (8 years)
• Inventory (6 years)
• Inventory Management (3 years)
• Merchandising (5 years)
• Scheduling (5 years)
• Word (2 years)
• training (6 years)
• Microsoft Excel
• Bilingual (10+ years)
• Secretarial
• Front Office (4 years)
• Quickbooks ASSESSMENTS Receptionist -- Familiar December 2019 Using basic scheduling,
attention to detail, and organizational skills in an office setting. Full results: https://
• to
• profile/ 9815e022ac95c47fcff17bab523932a2eed53dc074545cb7 Direct Care -- Proficient November
2019 Showing sensitivity and enthusiasm while providing care to patients. Full results: https://
• to
• profile/ 88bb281188fc1465de7499504db9cb33eed53dc074545cb7 Security Guard Skills -- Proficient
November 2019 Assessing risks, enforcing security standards, and handling complaints. Full results:
• to
• profile/ c9e05d4cc3a2f4f53fff3e4a41d97360eed53dc074545cb7 Personality: Hard-Working --
Completed October 2019 Measures a candidate's tendency to be rule-abiding, well-organized, hard-
working, confident, and think before acting. Full results:
• to
• profile/ c6fb9e44b91fde1343131d2296a1db83eed53dc074545cb7 Indeed Assessments provides
skills tests that are not indicative of a license or certification, or continued development in any
professional field.
• Payroll
• Assistant Manager Experience
• Retail Sales
• Store Management Experience
• Loss Prevention
• Management
• Supervising Experience
• Interviewing
• Office Management
• Research
• Upselling
• Accounts Payable
• Bookkeeping
• Financial Report Writing
• Personal Assistant Experience
• Accounts Receivable
• Recruiting
• Caregiving
• Event Planning
• Accounting
• Leadership
• Customer service
• Microsoft Office
• Home care
• Sales
• Restaurant experience
• Data entry
• Medical billing
• Human resources
• Computer skills
• English
• Cape Verdean Creole
• Customer support
• Cashiering
• Time Management
• Pricing
• Filing

Work Experience

Oct 2021 - Jan 2022

Take household items of of pallets and organize them by make and model. After a week of finishing
that part of the job I was to take all the organized items and place them by departments. At the same
time I would be cleaning and trashing anything that was not able to be sold. I was driven and able to be
very effective at my position that I was offered a chance at running the store. Unfortunately (CHRIS)the owner felt the store needed more time and he needed more growth personally so that position did not
go into effect

Assistant Manager
Mar 2013 - Apr 2019 Workout World

My duties were to make sure every employee was following the protocol. I also managed money. Handled
all shipments that were entering and leaving the company. I also handled customers complaints and suggestions. At the end of each shift
i would carefully count the money to make sure all of our sales for that rad

Assistant Manager
Jun 2010 - Feb 2013 Chic2Chic

Managing money. Opening and closing g the store. Make sure all orders are sent and all necessary items
arrive on time.
Over look employees. Make sure merchandise is properly put away and also properly accounted for.


High school diploma
Sep 2002 - Jun 2006 Brockton High School