Deborah Carroll

  • Events and Trade Shows
  • Newnan, GA, 30265, US
  • Mar 31, 2022
Seasonal Customer Service

Work Experience

General Manager
Jul 2018 - Present Country Inn Suites -Aysa Hospitality

● Responsible for all aspects of management of a 67 room hotel
● Hire, train, supervise and schedule staff
● Process payroll and new hire packets
● Order and control inventory to maximize profitability while maintaining monthly budget
● Maintain all safety logs
● Conduct daily property walks to inspect rooms for housekeeping and maintenance issues
● Use Star and HF Reports to project forecast
● Submit declining ledger and invoices weekly
● Maintain brand standards
● Hotel is consistently ranked in the top 3 regionally

Guest Services Manager
Oct 2017 - Jul 2018 Aysa Hospitality

● Responsible for Guest Services for a 72 room hotel
● Conducted sales calls
● Handled all group blocks
● Responded to on-line surveys
● Managed room inventory
● Hired and trained front desk staff
● Responsible for preparing hotel for Inspection
● Promoted to General Manager

General Manager
Jun 2015 - Aug 2017 SureStay by Best Western

● Responsible for all property management including a renovation project
● Maximized the profitability by controlling inventory, adjusting rates continuously based on
quickly changing on tourist market conditions
● Developed and implemented policies and procedures
● Increased REVPAR by 30%
The Attic Upstairs
Dahlonega, GA

Marketing Director
Jan 2009 - Jan 2015 Dart Advantage Logistics
Marketing Manager
Jan 2004 - Jan 2009 Trade Show Events
Direct Marketing Specialist
Jan 1994 - Jan 1999 Atlanta Journal and Constitution

● 1997 Salesperson of The Year
● 1999 Most Distinguished Salesperson of the Year

Director of Sales
Jan 1990 - Jan 1994 Clarion Telfair Inns

● Clarion hotel property that consisted of 15 Victorian homes on one contiguous property,
● Increased room sales by 34% and increased daily room revenue by 46%.
● Managed all banquet events
● Responsible for group room sales

Assistant General Manager
Jan 1988 - Jan 1990 Ramada Inn

● Primarily responsible for the supervision of the banquet, restaurant and bar
● Directly supervised front desk

Jan 2000 - Jan 2004 JOA Marine

● Responsible for all aspects of boat shows, skiing and wakeboard competitions
● Merchandised Pro-Shop
● Increased Service Department CSI score from a 48 to a 95


Jun 1980 - Aug 1982 USC