Restaurant Manager with
experience managing a high-
quality and fast-paced restaurant.
Bartender able to entertain and
create a welcoming atmosphere
for customers. Talented Model
18-month calendar by procuring
sponsors to fund the project which provides advertisement for the restaurant and Hooter girls as well as promotional funds. Hired, trained, and coached staff
members on customer service skills, food & beverage knowledge, and health & safety standards in preparation for the restaurant grand re-opening after COVID-19
closure. Reduced variable costs by 7% through tighter controls on overtime
expenditures and labor costs. Consistently exceeded monthly sales goals by a
minimum of 10% by training FOH staff on upselling techniques and by creating a
featured food and beverage program. Maintained an employee retention rate 25%
higher than industry standard through management training programs, periodic
performance reviews, and motivational coaching tactics. Increased the profit
margin of select menu items by 15% through switching to a local supplier with
lower ingredient costs. Implemented tip share for BOH of 1% of server food sales to build moral in within the kitchen staff.
Coordinate scheduling, finances, and travel to make availability into client's
agendas. Collaborate with photographers, producers, creative teams to stimulate
sales and brand awareness through social media content, photos, and live events.
Establish and maintain client relations through interactions that serve several
parties needs and create a vision for each project. Developed and manage an
independent business as a personal brand.
Created welcoming atmosphere for customers. By reading and listening to customers determine beverage preferences and make recommendations on food and drink orders. Created drink menus for restaurant along with the advertisement
about new beverages and specials. Working knowledge of all drinks. Maintain store
inventory and order supplies to ensure bar and tables are always well-stocked.
Adhere to all food safety and quality regulations. Handling cash, credit, and debit
card transactions, ensure charges are accurate and return correct change to patrons. Balance the cash register. Maintain clean work and dining area. Created bi-
monthly events for bar featuring talent/entertainment. Audition and casting of
talent/entertainment and hire special/additional staff. Worked on own time to
develop and secure event, vendors, city permits, and any other documentation of
event. Developed business social media pages.