Michelle Melancon

  • Manager
  • Lafayette, La, 70501, US
  • Apr 19, 2022
Full time Admin-Clerical Business Development Customer Service General Business Professional Services

Personal Summary

A resourceful and reliable Salesman with management experience and exceptional communication, interpersonal and
people skills. A dedicated, detail-oriented professional with great time management abilities who goes above and beyond
basic job duties. Skilled at fielding routine and complex questions, taking orders and resolving complaints, a quality-
focused, team player with a great work ethic who is committed to approaching all tasks with tenacity.

SKILLS

• Critical thinking

• Multitasking

• Time management

• Social perceptiveness

• Microsoft Word

• Written communication

• Quality assurance

• Task prioritization

• Analytical thinking

Work Experience

Owner/Operator
May 2017 - Present Geek'd Out

• Achieved a competitive edge with well-planned growth and strategic business development.

• Established clear, effective policies governing all aspects of business from recordkeeping to sales.

• Facilitated all administrative requirements, including records management, legal compliance, and tax submissions.

• Improved company business by 25% with skilled use of marketing, advertising, and social media.

Brand Ambassador
Oct 2017 - Jun 2019 Mosaic Co/GMR Marketing

Communicated product value, quality and style to educate and entice potential customers. Increased brand
awareness and conducted field recruiting.

• Promoted products to customers at 3 locations with polished and professional demonstrations.

• Provided customer service using extensive knowledge.

• Established and managed relationships with key clients.

• Strengthened professional relationships to develop new business opportunities.

Server Assistant Manager
Dec 2016 - Oct 2017 San Miguel Mexican Restaurant

• Demonstrated genuine hospitality while greeting and establishing rapport with guests.

• Investigated and resolved complaints regarding food quality, service, and accommodations.

• Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.

Sales Manager
Feb 2010 - Jan 2012 Offshore Liftboats

• Communicated with customers by phone and email in response to inquiries.

• Created relationships with customers and the community to establish long-term business growth.

• Attained and structured new customer contracts.

• Traveled to customer locations and met with clients regularly to ensure satisfactory service.

Sales Professional
Mar 2008 - Jan 2010 Golden Motors

• Developed new business by networking with valuable customers.

• Answered a high volume of sales calls and email inquiries.

• Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns
toward positive aspects.

• Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects
with a 85% success rate.

• Consistently hit and exceeded sales goals by 20%.