Jennifer R Long

  • Line Attendant
  • Springfield, MO, 65803, US
  • Apr 27, 2022
Full time Customer Service Entry Level Management Media-Journalism Other

Personal Summary

Skills
• Cleaning, Housekeeping, Cash Register, Communications, Customer Service, Filing, Time
Management,
Word, Cash Handling, Cooking, Customer Service Skills, Janitorial, Excel, Microsoft Office
• Restaurant Experience
• Custodial Experience
• Serving Experience
• Kitchen Experience
• Busser
• Commercial Cleaning
• Bartending
• Food Preparation
• Host/Hostess
• Food Production
• Organizational Skills
• Food Safety
• Retail Sales
• Food Service
• Cashiering
• POS
• Heavy Lifting
• Upselling
• Guest Services
• Computer Skills
• Pricing
• English
• Cleaning
• Customer service


Assessments

Sales Skills -- Proficient
August 2020
Influencing and negotiating with customers
Full results: Proficient

Supervisory Skills: Interpersonal Skills -- Highly Proficient
August 2020
Fostering a collaborative environment and conducting difficult conversations
Full results: Highly Proficient

Customer Service Manager -- Proficient
September 2020
Managing customer service representatives and resolving customer issues
Full results: Proficient

Warehouse Associate -- Highly Proficient
August 2020
Assesses the tendencies that are important for success in warehouse roles
Full results: Highly Proficient

Front Desk Agent (Hotel) -- Proficient
February 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data
Full results: Proficient

Food Service Fit: Crew Member -- Proficient
September 2020
Measures the traits that are important for successful food service crew members.
Full results: Proficient

Attention to Detail -- Highly Proficient
August 2020
Identifying differences in materials, following instructions, and detecting details among distracting
information.
Full results: Highly Proficient

Work Style: Conscientiousness -- Proficient
February 2020
Tendency to be well-organized, rule-abiding, and hard-working
Full results: Proficient

Building Relationships for Childcare Providers -- Highly Proficient
September 2020
Building positive and productive relationships with families of children ages 0-3
Full results: Highly Proficient

Supervisory Skills: Motivating & Assessing Employees -- Proficient
September 2020
Motivating others to achieve objectives and identifying improvements or corrective actions.
Full results: Proficient

Early Childhood Development -- Highly Proficient
September 2020
Knowledge of the development of children ages 0-3 and of ways to foster that development
Full results: Highly Proficient

Food Service: Customer Situations -- Familiar
September 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting
Full results: Familiar

Teamwork: Interpersonal Skills -- Highly Proficient
September 2020
Responding to challenging team situations at work
Full results: Highly Proficient

Case Management & Social Work -- Proficient
September 2020
Prioritizing case tasks, gathering information, and providing services without judgment
Full results: Proficient

Verbal Communication -- Proficient
September 2020
Speaking clearly, correctly, and concisely
Full results: Proficient

Working with MS Word Documents -- Highly Proficient
November 2020
Knowledge of various Microsoft Word features, functions, and techniques
Full results: Highly Proficient

Youth Program Counselor -- Proficient
November 2020
Leading, communicating with, and supporting youths
Full results: Proficient

Proofreading -- Proficient
December 2020
Finding and correcting errors in written texts
Full results: Proficient

Elementary school classroom management -- Proficient
December 2020
Managing behavior in elementary school classrooms
Full results: Proficient

Attention to detail -- Proficient
December 2020
Identifying differences in materials, following instructions, and detecting details among distracting
information
Full results: Proficient
Customer focus & orientation -- Highly Proficient
August 2020
Responding to customer situations with sensitivity
Full results: Highly Proficient

Customer service -- Expert
November 2020
Identifying and resolving common customer issues
Full results: Expert

Management & leadership skills: Impact & influence -- Highly Proficient
December 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives
Full results: Highly Proficient

Administrative assistant/receptionist -- Familiar
December 2020
Using basic scheduling and organizational skills in an office setting
Full results: Familiar


Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.

Work Experience

Line Attendant
Oct 2019 - Apr 2022 Golden Corral Corporation

Cash register, greet guest, basic cleaning and stocking

Janitor
Aug 2017 - May 2018 Mile High Cleaning

Cleaned break rooms, offices, bathrooms, hallways, dusting

Crew/ overnight cleaner
Apr 2015 - Jul 2017 Burger King

Made food
Customer interaction
Cleaned food cooking

Server
Apr 2014 - Jan 2015 Chubby's Restaurant

Took food and beverage orders
Delivered food
Cleaned

Outbound sales representative
Jun 2001 - Aug 2003 MCI WorldCom

I made outbound calls trying to get customers to switch back to mci home phone service.