Sharron Roberts

  • Housekeeping/Laundry
  • Anchorage, AK, 99508, US
  • May 04, 2022
Part time Customer Service General Labor Retail Supply Chain Warehouse

Personal Summary

Skills
• Forklift Operator (10+ years)
• Inventory Control (10+ years)
• Military Experience (6 years)
• Order Picking (10+ years)
• Shipping & Receiving (10+ years)
• Freight Experience (6 years)
• Logistics (10+ years)
• Laundry (10+ years)
• Pallet Jack (10+ years)
• Cleaning Experience (10+ years)
• Load & Unload (10+ years)
• Order Picker
• Warehouse Experience (10+ years)
• Reach Truck (6 years)
• Warehouse supervisor experience (1 year)
• Cash handling (6 years)
• Customer service (10+ years)
• Picking & packing (10+ years)
• Stocking (10+ years)
• Warehouse distribution (6 years)
• English

Work Experience

Housekeeping/Laundry
Mar 2020 - Nov 2020 Anchorage Stay and Save Motel

• Clean bathrooms, strip beds of dirty linen and, add fresh linen to beds, wash laundry, vacuum,
• Cleans assigned guest rooms
• Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while
in use.
• Stocks carts and cart rooms
• Reports all maintenance issues directly to the front desk and/or manager on duty.
• Reports any guest property that may be leftover in the room directly to the front desk and manager
on duty.
• Assists and provides reasonable accommodations in response to guest requests whenever possible
and practical.
• Compliance with all safety and security policies and procedures

Retail Sales Associate
Apr 2012 - Sep 2018 The Home Depot

Greeting customers, responding to questions, improving engagement with merchandise and providing
outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.
• Provided a quick and exceptional customer experience
• Assisted customers with locating items
• Handled returns and exchanges
• Restocked shelves
• Resolved all customer complaints
• Coached and mentored a team of 4 employees
• Drove sales through appealing visual displays
• Generated and achieved daily and weekly sales quotas

Housekeeper
Jun 2017 - Jul 2017 My Place Hotel

• Emptied trash
• Changed linens
• Washed dishes
• Cleaned and maintained bedrooms, offices, kitchen, restrooms, hallways, and stairwell
• Replenished towels and/or other supplies upon guest request
• Compliance with all safety and security policies and procedures
• Helped with laundry
• Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while
in use.
• Reports all maintenance issues directly to the front desk and/or manager on duty.

Forklift Driver
Feb 2006 - Apr 2011 U.S. Army

• Worked in a Small parts warehouse/distribution company
• Maintained a safe working environment
• Trained Numerous new hires
• Carried out transactions with drivers
• Took orders and packed items for customer deliveries
• Staged shipments
• Ensured that all merchandise counts were in order
• Excelled in a fast paced working environment without sacrificing safety
• Managed, scanned and organized freight delivery
• Operated various lift equipment to load and unload freight

Education

Sep 1993 - Jun 1997 Rialto High School