stephanie rivera

  • A/R Specialist, Billing Specialist, Data Entry Operator, CSR
  • Sun City, AZ, 85351, US
  • May 09, 2022
Full time Admin-Clerical Customer Service Other

Personal Summary

Dependable, enthusiastic worker with more than 25 years of office experience now seeking a customer service, accounts receivable/billing or data entry position that will further enhance my skills and increase my knowledge.

Willingness to be flexible ~ Self-motivated and goal-oriented ~ Excellent written & communication skills ~ Leadership ability ~ Multi-tasker - Problem-solver ~ Patience and team player ~ Customer service ~ Resourceful/knowledgeable ~ Good listening skills ~ Detail-oriented ~ Focus on quality ~ Typing 60 wpm ~ Data-entry 12,000 ksh ~ Intermediate level in the MS Office Suite ~ Beginner level in QuickBooks.

Work Experience

Jan 2020 - Mar 2022 My Dad's home

I took care of my Dad for over a year until my other sister was able to return as his caregiver. I drove him to the doctor, scheduled his visits, monitored his medication, took his blood pressure and recorded the results. Cleaned his home, made his meals, and washed his clothes.

Billing Manager/CSR
Sep 2014 - Dec 2019 American Ad Bag

I created invoices and billed customers for their bag orders. Made calls to customers regarding past due accounts. Processed credit card payments for new customers. Edited orders before they were sent to the Production Dept to be processed. Called/emailed customers regarding their orders to verify ship dates and other important details. Maintained the file room on a daily basis.

Vehicle Washer/Detailer
Jul 2013 - Jan 2014 Greater Auto Auction Manheim

I washed 30-50 cars a day. I cleaned the engine and under the vehicle. Maintained a clean work environment throughout the day. Trained other employees to assist me.

Legal Secretary
Sep 2010 - Aug 2011 AZ Dept of Water Resources

I supported a team of 5 lawyers. I answered the phone, distributed mail and maintained the file room. Arranged conferences, travel arrangements, and hotel reservations. Delivered confidential documents to various courts in the Phoenix area.

Outbound Sales Representative
Jul 2010 - Sep 2010 Superior Kirby Cleaning

I called Phoenix homeowners to see if they wanted an in-home demonstration of the Kirby vacuum. I prepped the customer for the next employee to set up the appointment.


Feb 1991 - Mar 1991 Glendale Community College