Gary Gagliardi

Opensource is a technolgy company, with an advanced tools to resolve problems in customer service, marketing, logistics and security. With partners in Spain, Argentina and Uruguay, the company is growing up helping other companies with automation systems, chatbots and conversation analytics.
Owner and Founder September 2019 - today

Telectronic Perú SAC
Telectronic is a Chilean company that operates since 1976 and with a presence in Peru since 2001, dedicated to providing innovative solutions in the telecommunications market and specialized technology in customer service and business intelligence. In its history, it has become an important business partner for Vocalcom, Verint, Olos, Dialogic, Avaya, Cisco, Alcatel-Lucent, Hey Now, IPC and Khomp.

-Responsible for accompanying leading companies in the market to design and improve their technological processes, both commercial and electronic security, as well as applying different tools to reduce costs and increase the effectiveness of their businesses.
-Responsible for the development of personalized business solutions that allow clients to meet their technology requirements through personalized treatment and generating value for clients under light and flexible cost structures.
-Responsible for implementing the chatbot tool in a national financial company, managing to increase its automated service by more than 20%, and the approval of more than 2 million soles in personal loans.
• Growth of the initial portfolio in 400%

N. Reps SRL is a Peruvian company with activity since 1996 that is dedicated to the manufacture and marketing of food products, mainly processed fruits. It provides nationwide to all supermarkets and main food industries, as well as exports to the USA, United Kingdom, Spain, Canada, El Salvador, Venezuela, Colombia, Chile, Brazil, among others.

Marketing Manager January 2016 - April 2018
-Preparation and management of the Marketing budget for multiple product lines and brands; as well as the definition and implementation of the marketing strategy of the entire company.
-Responsible for generating new accounts and developing relationships with existing and new corporate clients through an individual account support plan and its corresponding liaison with the Production Manager for the development of new products and / or customized products.
-Expansion of the corporate client portfolio with accounts such as Nestlé, JW Marriott, Telefónica del Perú, Hotel Los Delfines, among others.
-Planning, coordination and production of the launch of a new product line for the company.
-Responsible for dealing with the media and for the design and execution of all the company's advertising campaigns, as well as social media strategies.