Celia K Adkins

  • .
  • Medford, OR, 97501, US
  • Jul 12, 2022
Full time Customer Service

Personal Summary

Skills
• Delivery Driver Experience
• Caregiving
• Home Care
• Vital Signs
• Dementia Care
• Medical Coding
• Medical Billing
• Insurance Verification
• CPT Coding
• Medical Terminology
• ICD-10
• Medical Records
• Transcription
• Medical Office Experience


Assessments

Customer Focus & Orientation -- Highly Proficient
May 2019
Responding to customer situations with sensitivity.
Full results: Highly Proficient

Knowledge of Early Childhood Development -- Highly Proficient
June 2019
Measures a candidate's knowledge of the development of children ages 0-3 and of ways to foster that
development.
Full results: Highly Proficient

Project Management Skills: Time Management -- Proficient
November 2019
Prioritizing and allocating time to effectively achieve project deliverables
Full results: Proficient

Receptionist -- Highly Proficient
November 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting.
Full results: Highly Proficient

Reliability -- Highly Proficient
November 2019
Tendency to be dependable and come to work
Full results: Highly Proficient

Call center customer service -- Proficient
June 2022
Demonstrating customer service skills in a call center setting
Full results: Proficient

Customer service fit -- Highly Proficient
September 2019
Assesses personality traits that result in high-quality customer service.
Full results: Highly Proficient

Customer focus & orientation -- Proficient
June 2022
Responding to customer situations with sensitivity
Full results: Proficient

Customer service -- Highly Proficient
June 2022
Identifying and resolving common customer issues
Full results: Highly Proficient

Work style: Reliability -- Expert
June 2022
Tendency to be reliable, dependable, and act with integrity at work
Full results: Expert


Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.

Work Experience

Delivery Driver
Jun 2017 - DoorDash

Delivering orders to customers.

CNA 2
Sep 2016 - Jun 2017 PROVIDENCE HEALTH & SERVICES

Vitals, hourly rounding, safety checks, electronic charting, CBG's, bladder scans, assisting with all aspects of ADL's.

Traveling CNA
Jun 2016 - Aug 2016 PACE MEDICAL SERVICES

TRAVELING CNA2 PACE MEDICAL SERVICES

Medical Assistant
Mar 2016 - Jun 2016 Ashland Family Practive Via

Checking patients in, scheduling appointments, giving patients test results, medication log, rooming
patients, immunizations, prior authorizations, referrals, updating patients chart, paper charting, urine
dips, sterilizing surgical instruments, stocking rooms.

CNA 2
Nov 2014 - Jan 2016 CNA2 ASANTE ROGUE REGINAL MEDICAL CENTER

Vitals, hourly rounding, safety checks, electronic charting, CBG's, bladder scans, assisting with all aspects of ADL's.

CNA
Apr 2014 - Jul 2014 FAIRVIEW TRANSITIONAL HEALTH CENTER

hourly rounding, safety checks, paper charting charting, assisting with all aspects of ADL's.

CAREGIVER PEACE OF MIND
Mar 2013 - Aug 2013 HOME CARE

Vitals, hourly rounding, safety checks, paper charting, medication reminders, transportation to and from doctor appointments, cooking meals, light cleaning, and assisting with all aspects of ADL's.

SODA SHOP CLERK FOOD4LESS
Oct 2010 - Aug 2012

I provided customer service to customers, served food and drink orders, ran the cash register, and stocked when necessary.

Education

Associates of Applied Science - Medical
- Jun 2022 Umpqua Community College