Cheyenne waters

  • Customer Service Representative
  • Tucson, AZ, 85706, US
  • Jul 13, 2022
Part time Customer Service General Business General Labor Grocery Hospitality-Hotel

Personal Summary

• Supervising experience
• Mentoring
• Technical support
• Leadership
• Customer support
• Help desk
• Software troubleshooting
• Operating systems
• Desktop support
• Inventory control
• Cash handling
• Computer skills
• Pos handing
• Cleaning
• Microsoft Windows Server
• Live chat
• Network support
• Remote access software
• Detailing
• Marketing
• Social media management
• Waitressing
• Restaurant experience
• Host/hostess experience
• Food service


Call center customer service -- Completed
January 2020
Applying customer service skills in a call center setting.
Full results: Completed

Customer service -- Proficient
January 2020
Identifying and resolving common customer issues
Full results: Proficient

Attention to detail -- Familiar
October 2021
Identifying differences in materials, following instructions, and detecting details among distracting
Full results: Familiar

Customer focus & orientation -- Familiar
October 2021
Responding to customer situations with sensitivity
Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.

Work Experience

Customer Service Supervisor/Cashier
Aug 2012 - Oct 2015 Octopus Car Wash

When I First started there I worked outside detailing the inside of cars after one year I was promoted inside where I was customer service/supervisor
I was in charge of daily sales, handling all the daily money and getting bank bags ready, I was also in
charge of doing the monthly inventory here's a list of some expensive I gained there
• Responsible for cashier duties
• Bank drops
• Inventory
• Greeting customers
• Keeping lobby cleaned
• Resolved customer information and complaints
• Managed client records
• Sales

May 2013 - Oct 2014 Florizona Bar and grill

Here at Florizona Bar and grill
I was in charge of putting my orders in and taking them out.Hosting and seating my customers, always
keeping my area clean. And after I was my own cashier. Right before closing I was to do my count clean
my areas and soda machines and stock kitchen with daily needs

Customer Service Associate
Dec 2010 - Aug 2011 Marshalls

I worked here as a cashier and shelf stocker.
When ever I was needed in cashier I was put to work there, but if wasn't working there I was hanging
dressing room or stocking the shelves or restocking the clothes
Customer Service Representative
U-Haul - Tucson, AZ
My daily routine here was answering all impound calls. Customer calling to rent trucks, rent storages,
pay for trucks of storage with their credit cards. Dealing with another other problems they may have like needed extensions, or refunds, or needing roadside assistance. Working here taught me to be faster
on my computer and with my typing. It also help me get use to any time of environment with constant
impound calls
Here a few examples I learned while working there
• Managed customer accounts
• Booked appointments for clients
• Worked in the inbound call center
• Assisted customers via live chat
• Responded to inquiries and issues
• Responsible for troubleshooting applications
• Resolved customer issues
• Handled reservations


May 2013 - Aug 2013 Pima Community College