Jennifer Cannon

  • Open
  • Tyler, TX, USA
  • Jul 19, 2022
Full time Customer Service General Business General Labor Hospitality-Hotel Professional Services

Personal Summary

To obtain an administration position within a growth oriented progressive company.
Eager to apply my business management and development skills and knowledge to an environment
where they will be successfully utilized and provide significant positive impact.

I am a dependable, outgoing and conscientious professional experienced in property management,
quality sales and service, administrative duties, customer relations and provide excellent organizational
skills, while always willing to exceed my requirements and expectations.

Key Skills
-Accounts payable, budget reports; administrative/clerical duties, data entry and general property
management requirements. I work well in a fast paced environment and easily adapt to multitasking
needs. I am a key candidate for providing team motivation and diversity and am very detail oriented. I
have excellent customer service relation skills as well as set high standards for myself and my team as
needed in effort to achieve my company and team goals.

Computer Skills and Programs include- Quick Books, Microsoft Office, Excel, Access, Word. Power
Point programs including- MRI Web based, One Site, Rent Roll, AMSI, Office Tracker and Helix
Client, TAA Blue Moon Software and other administrative/clerical programs.

Work Experience

Property Manager
Jan 2014 - Jul 2015 Wood Trail Apartment Homes

-Provide and ensure that quality service, performance and maintenance are being provided and offered
to all current and future Residents by all property employees.
-Completion of all Monthly, weekly and daily required company reports.
-Organize team meetings as well as quarterly employee evaluations.
-Collections, deposits, ensure that budget limits and expectations are being met monthly.
-Responsible for property and staff daily operations.
-Responsible for standard management requirements as well as the average administrative duties.

Assistant Mgr
Nov 2010 - Dec 2013 Summerwood Luxury Apartment Homes

-Customer & Resident Satisfaction while providing high quality retention & sales
-Touring, representing, maintaining and renting of our property and homes.
-Collections, notices, phone assistance and communication with all residents.
-Process and approve or deny individual applications per company guidelines.
-Weekly billing, purchase orders and invoicing sending through corporate offices.
-Community program organizations/coordinating weekly staff meetings.
-Weekly/Monthly corporate reports pertaining to occupancy and lease ratios.

Property Manager
May 2008 - Oct 2010 Towne Oaks Residence

-Accounting and budgeting monthly property operating expenses.
-Management of property staff and work environment.
-Maintain highest occupancy and ensure excellent customer service is provided.
-Weekly billing, invoicing to vendors. Collections and deposits.
-Verification of all rental applications for required per company policies.
-Completion of numerous weekly and monthly reports provided to corporate supervisors.

Assistant Manager
Feb 2007 - May 2008 Bella Madera Apartment Homes

-Rent collections, business accounting and deposits.
-Property evaluations.
-Assisted in obtaining high leasing ratios and top marketing ideas for surrounding areas.
-Prepared and conducted monthly staff meetings to incorporate improvements or changes.
-Touring and leasing to daily prospects while maintaining excellent customer service.

Client Coordinator
Apr 2003 - Feb 2007 Smooth Solutions

-Provided potential clients with knowledge of services and products offered.
-Preparing of individual proposals with accurate representation of costs, closing with an 88% rating.
-Consulted and resolved customer service concerns.
-Supervised company scheduling to meet monthly goals, incentives and disciplinary actions are met.
-Conducted on-going training programs, boost team morale and compatibility.

References available upon request

Retail/Merchandiser
Feb 2022 - Jul 2022 MLS

Take down and reset of merchandise and merchandise paneling and shelving for Bed Bath and Beyond.

Front desk consultant
Aug 2017 - Mar 2019 Holiday Inn and Suites

Education

Associates Degree in Applied Science - License
Texas Real Estate School
American Intercontinental University online business management education